We want you to be completely satisfied with your purchase, but we understand that sometimes things don’t work out as planned. If you need to return an item, please review our policy below:
Returns We accept returns on most items within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact us at [insert email address or phone number here] with your order number and reason for the return. Once we receive your request, we will provide you with further instructions on how to proceed with the return. Please note that you will be responsible for the return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance to protect your return in case of damage or loss in transit.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment processor. Please note that we do not refund the original shipping costs, and any customs duties or taxes paid on international orders are non-refundable.
Exchanges We do not offer exchanges at this time. If you would like to exchange an item, please follow the return process and place a new order for the desired item. If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us. We’re here to help!